Membership Director

Position Opening: Membership Director

Organization: Greater Mason City Chamber of Commerce
Job Type: Full-Time
Location: Mason City, Iowa
Application Period: October 24 – November 7, 2025
Anticipated Start Date: January 1, 2026
Contact: Colleen Frein, President & CEO
cfrein@masoncityia.com | 641.423.5724

About the Greater Mason City Chamber of Commerce

Our mission is simple but powerful: to promote progressive community and economic development to benefit Chamber members and the North Iowa region.

Our Culture

We set ambitious goals—and we achieve them together.
At the Greater Mason City Chamber of Commerce, we empower our team, focus on our members, say what we mean, do what’s right, get stuff done, and inspire inclusivity.
If that sounds like your kind of workplace, we’d love to meet you.

Position Overview

We’re seeking a Membership Director who’s passionate about people, organization, and impact.
This position blends relationship-building with data precision and financial stewardship. You’ll be the connection point for Chamber members—ensuring they feel supported, informed, and engaged—while maintaining accurate membership and financial records.
You’ll work closely with the Chamber team to grow membership, coordinate sponsorships, and ensure that every member experience reflects our mission and values.

Key Responsibilities

Relationship Building

• Serve as a trusted advocate and “go-to” resource for Chamber members
• Cultivate meaningful relationships that support retention and engagement
• Collaborate with the team to plan and deliver member events and networking opportunities

Membership Operations

• Maintain and update the Chamber’s membership database with accuracy
• Manage invoicing, receivables, and deposits
• Track renewals, sponsorships, and investments
• Identify opportunities to enhance the member experience

Teamwork & Administration

• Assist with budgeting, monthly reporting, and financial processes
• Support grant applications and program administration
• Serve as staff liaison to the Chamber Ambassadors and North Iowa Builders Exchange
• Pitch in as needed—our team works collaboratively to make big things happen

What We’re Looking For

• A natural relationship builder with a professional, approachable demeanor
• Detail-oriented and financially savvy
• Proficient in Microsoft Office 365 and comfortable with membership databases/CRM systems
• A proactive communicator who values teamwork and accountability
• Passionate about enhancing the North Iowa region

Preferred Qualifications

• Bachelor’s degree in a related field
• 2–4 years of experience in membership management, sales, or nonprofit administration

Compensation & Benefits

• Salary range: $40,000–$60,000, with option for commission-based pay
• 100% employer-paid health, dental, vision, disability, and life insurance
• Paid vacation, sick leave, and compensatory time
• Professional development opportunities
• Membership in a Chamber member service club
• Engaging, collaborative workplace
• Opportunity to make a meaningful impact in North Iowa

Join us in promoting a vibrant, thriving North Iowa—one member, one relationship, and one bold idea at a time.

Please include resume, references, and cover letter when applying. Resumes will be accepted through November 7, 2025.