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Position Summary: Responsible for investigation and deterrence of fraud against customers of First Citizens Bank with Debit Cards, Online Banking, Mobile Banking, and other areas as assigned. Accountabilities: Processing and Reconciliation - 70%Responsible for Online/Mobile monitoring through the use of Guardian Analytics Fraud Anomaly and Detection software and various reports.Communicates with customers and management by phone and in writing to investigate or develop an understanding of transaction
Fraud Analyst
